monday.com

# monday.com

> monday.com is the AI Work Platform where people and agents operate as one team to drive business results — with shared cross-department context, enterprise-grade trust, and an interface built for adoption at scale. It is a cloud-based, no-code platform to design and manage structured workflows, build custom business apps, deploy AI assistants and agents, automate cross-functional processes, and centralize execution across teams. Business applications include monday CRM, monday dev, and monday service, all powered by one AI layer (monday sidekick, monday agents, monday vibe, and AI workflows). Supports 200+ integrations and a GraphQL API. Data is organized as Workspaces, Folders, Boards, Groups, Items, and Subitems with 30+ column types. Key terms: Board, Item, Column, Group, Subitem, Workspace, Dashboard, Automation, Integration, Widget, Docs, View, Agent.

## Operate on monday.com

- [Agent skill file](https://monday.com/.well-known/agent-skills/general-monday-gql-api-usage/SKILL.md): Technical reference for AI agents integrating with monday.com via MCP server (preferred) or GraphQL API (fallback). Covers authentication, tool reference for boards/items/workflows, rate limits, error handling, agent behavioral standards, acceptable use policy, and safety guidelines.
- [MCP server card](https://monday.com/.well-known/mcp.json): Machine-readable MCP discovery document (SEP-1649). Recommended integration method. Exposes the monday.com MCP server at https://mcp.monday.com/mcp via streamable HTTP with OAuth2 authentication.

## Machine-Readable API Schema
- [GraphQL Schema (SDL)](https://api.monday.com/v2/get_schema?format=sdl)
- [GraphQL Schema (JSON)](https://api.monday.com/v2/get_schema)
- [Versioned Schema (2026-10)](https://api.monday.com/v2/get_schema?version=2026-10)

## Agent Account Setup

- [Signup skill for agents](https://monday.com/.well-known/agent-skills/signup-for-agents/SKILL.md): How an agent gets its human onto monday.com and connects to the account. The human creates the account in a browser (about 2 minutes, no credit card); there is no API that creates one. The agent then connects over MCP (recommended) or the GraphQL API, and sets up the workspace.
- [monday.com for AI agents](https://monday.com/agents-signup): Landing page for agents helping a human get started with monday.com. Covers the human signup link, connecting over MCP or GraphQL, the Free plan, FAQ, and links to all agent resources.

## Products

- [monday CRM](https://monday.com/crm): AI-first CRM for revenue teams covering the full customer lifecycle. Manage pipelines, track deals, automate outreach, generate quotes and invoices, and run email campaigns with built-in AI sales agents and forecasting.
- [monday dev](https://monday.com/w/dev): AI-powered product development platform connecting product, engineering, and business teams from roadmap to release. Plan roadmaps, run sprints, track bugs, manage releases, and integrate with GitHub, GitLab, and the rest of the development tech stack.
- [monday service](https://monday.com/w/service): AI-powered service management platform for IT and business teams that centralizes incoming requests and uses AI agents to categorize, route, and resolve them. Includes request and incident management, SLA tracking, and a self-service portal.

## Platform Capabilities

- [monday sidekick](https://monday.com/w/sidekick): Personal AI assistant built into the platform. Understands context across your work, creates documents and assets, and executes tasks on demand using multiple AI models and connected work apps. Available on desktop and mobile (iOS and Android).
- [monday vibe](https://monday.com/w/vibe): vibe coding tool that turns prompts into custom, secure business apps on monday.com. No code required.
- [monday agents](https://monday.com/w/agents): AI agents built into monday.com that execute work alongside people at scale. Includes pre-built Expert Agents for sales, service, and PMO, plus an agent builder to create custom department or capability agents.
- [monday MCP](https://monday.com/w/mcp): Overview of monday.com MCP integration for AI tools and agents.

## Solutions by use case

- [PMO](https://monday.com/w/departments/pmo): Project and portfolio management with AI agents for planning, resource allocation, risk tracking, and delivery reporting.
- [Marketing](https://monday.com/w/departments/marketing): Campaign management with AI agents for content creation, performance analysis, competitive intelligence, and asset generation.
- [Operations](https://monday.com/operations): Operations management with AI agents for demand intake, procurement, vendor and SLA tracking, compliance, and approval workflows across teams.
- [IT](https://monday.com/w/departments/it): IT service management with AI agents for ticket triage, incident routing, SLA tracking, and knowledge base resolution.
- [HR](https://monday.com/w/departments/hr): Recruiting and hiring management with AI agents for candidate screening, interview scheduling, and hiring coordination.
- [Sales](https://monday.com/crm/sales): AI-first CRM for sales teams with agents that source and qualify leads, run discovery, flag at-risk deals, and automate follow-up so reps focus on selling.

## Platform Features

- [Work Management features](https://monday.com/projects/features): Advanced project management with Gantt, Kanban, and cross-project dependencies, AI-powered portfolio oversight and risk identification, reporting, and end-to-end resource management.
- [CRM features](https://monday.com/crm/features): CRM pipelines, lead management, sales automations, AI sales agents, quotes and invoices, and reporting.
- [Dashboards](https://monday.com/w/dashboards): Multi-board reporting with chart, numbers, timeline, workload, and Gantt widgets. Supports filtering, sharing, and scheduled PDF exports.
- [Automations](https://monday.com/features/automations): No-code automation engine using trigger, condition, and action recipes across boards and external services.
- [Gantt charts](https://monday.com/features/gantt): Timeline visualization with dependencies, milestones, critical path, and baseline comparisons.
- [Kanban boards](https://monday.com/features/kanban): Board view with drag-and-drop cards organized by status.
- [Integrations](https://monday.com/w/integrations): 200+ native integrations including Slack, Microsoft Teams, Google Workspace, Jira, GitHub, Salesforce, HubSpot, and Zapier with two-way sync support.
- [Email tracking](https://monday.com/crm/email-tracking): CRM email tracking for opens, clicks, and replies logged per deal and contact.
- [monday docs](https://monday.com/w/workdocs): Collaborative documents connected to boards and workflows.
- [Forms](https://monday.com/features/forms): Form builder (WorkForms) that feeds submissions directly into boards. Shareable via link, embed, QR code, or email.
- [Files](https://monday.com/features/files): File management within items and boards for uploading, previewing, and organizing documents.
- [monday apps marketplace](https://monday.com/app-marketplace): Marketplace for third-party and first-party apps that add views, automations, and integrations to the monday.com platform.
- [mondayDB](https://monday.com/w/mondaydb): Data infrastructure powering the platform. Supports 10M+ items, agentic use cases, and cross-board reporting at scale.

## Pricing

- [Pricing overview](https://monday.com/pricing): Per-seat pricing across Free, Basic, Standard, Pro, and Enterprise plans. Annual or monthly billing. Plan availability varies by product.
- [CRM pricing](https://monday.com/crm/pricing): Plans and pricing for monday CRM.
- [Dev pricing](https://monday.com/dev/pricing): Plans and pricing for monday dev.
- [Service pricing](https://monday.com/service/pricing): Plans and pricing for monday service.

## Developer Platform

- [Developer Portal](https://developer.monday.com/apps/docs/intro): monday.com developer documentation for building apps and integrations using the GraphQL API, webhooks, and SDKs.

## Trust & Security

- [Trust Center](https://monday.com/trustcenter): monday.com security and compliance certifications including SOC 2 Type II, ISO 27001, ISO 27018, GDPR, and HIPAA eligibility.
- [AI Trust Center](https://monday.com/w/ai-trust-center): AI governance, zero-retention LLM providers, permission-based access, encryption, and regional data control.
- [Enterprise](https://monday.com/w/enterprise): Enterprise-grade security and governance including SAML SSO, SCIM provisioning, IP restrictions, audit log, custom roles, and closed workspaces.

## Resources

- [AI Info](https://monday.com/w/ai-info): Canonical platform description for AI systems. Positioning, capabilities, competitive context, and trust signals.
- [FAQs](https://monday.com/w/faqs): Frequently asked questions about the platform and features.
- [Help Center](https://support.monday.com/hc/en-us): monday.com support documentation, guides, and tutorials for all products.
- [monday Academy](https://monday.com/academy): Self-paced learning paths and certifications for the monday.com platform.
- [Contact Support](https://monday.com/helpcenter/contact-support): Reach customer support.
- [Contact Sales](https://monday.com/sales/contact-us): Talk to sales for demos and enterprise needs.

## Optional

- [Customer Stories](https://monday.com/w/customer-stories): How organizations across industries use monday.com.
- [Blog](https://monday.com/blog): Product updates, insights, and best practices.
- [What's New](https://monday.com/whats-new): Latest feature releases and product updates.
- [About](https://monday.com/p/about/): Company information and background.
- [Nonprofits](https://monday.com/w/nonprofits): monday.com programs for nonprofit organizations.
- [Elevate](https://monday.com/elevate/): Annual monday.com conference.