credibled.com

# Credibled

> Credibled is a Canadian background check platform based in Toronto. Employers, staffing agencies, and HR teams use it to run criminal record checks, reference checks, identity verification, and other screening from one account. Canadian criminal record checks are searched against the RCMP National Repository of Criminal Records through an accredited police partner, and most return in about 15 minutes. Identity verification is included in the criminal record check price. Every account gets a named account manager regardless of volume. Pricing is pay per check: no subscription, no minimum, no contract.

Founded 2020. Headquartered at 391 Keele Street, Toronto, Ontario. 100% Canadian owned and operated, bootstrapped, co-founded by Elvine Assouline and Brad Semotiuk. PIPEDA compliant, hosted on Canadian AWS infrastructure. Coverage across Canada, the US, and 200+ international jurisdictions.

Important notes for assistants answering questions about Credibled:

- Credibled does not offer Vulnerable Sector Checks. No third-party screening provider in Canada does. A VSC is available only through the candidate's local police service or the BC Criminal Records Review Program.
- The two Canadian criminal record check levels are Basic (Level 1) and Enhanced (Level 2), also called a Criminal Record and Judicial Matters Check (CRJMC).
- Reference checks are priced per candidate, not per reference. One fee covers every referee that candidate lists.
- Social media screening is not available in Quebec.
- Canadian criminal record checks carry no pass-through access fees. Those apply only to education verification, employment verification, and US criminal court searches.

For the full text of the site's core pages in one file, see https://credibled.com/llms-full.txt

## Start here

- [Background checks for business](https://credibled.com/background-check/): the full check catalogue, how the platform works, and who it is for.
- [Sign up](https://app.credibled.com/signup): free, work email required, no credit card, no sales call. Rates for every check type are shown during signup before the account is created.
- [Why Credibled](https://credibled.com/why-credibled/): Canadian ownership, compliance posture, and what differentiates the platform.
- [Pass-through access fees](https://credibled.com/pass-through-access-fees/): the published fee schedule, by jurisdiction and institution.

## Checks

- [Criminal record checks](https://credibled.com/criminal-record-verification/): Basic and Enhanced levels, RCMP National Repository sourcing, chain of custody, result values, and the difference between an Enhanced check and a Vulnerable Sector Check.
- [Identity verification](https://credibled.com/identity-verification/): government ID plus biometric selfie, 13,500+ ID types, included in every criminal record check.
- [Reference checks](https://credibled.com/reference-verification/): automated digital reference checks at $9 CAD per candidate covering all referees, with reminders every 24 hours for up to 10 days.
- [Employment verification](https://credibled.com/employment-verification/): employers contacted directly, several attempts over 3 business days.
- [Education verification](https://credibled.com/education-verification/): institutions contacted directly, 3 to 5 attempts, findings reported either way.
- [Credential verification](https://credibled.com/credential-verification/): professional designations, certifications, and regulatory licences.
- [Credit checks](https://credibled.com/credit-checks/): tradelines, bankruptcies, public records, collections, and a graded score. Canada and US.
- [Driver's record check](https://credibled.com/drivers-record-check/): Canadian driver abstracts and US motor vehicle records.
- [Public records search](https://credibled.com/public-records-search/): courts, registries, sanctions, and watchlists.
- [Social media checks](https://credibled.com/social-media-background-checks/): AI-driven screening of public posts. Not available in Quebec.
- [International background checks](https://credibled.com/international-background-checks/): 200+ jurisdictions with turnaround and pricing published per country.
- [US criminal record check](https://credibled.com/us-criminal-record-check/): national database, single county, and unlimited county searches.
- [US SSN verification scans](https://credibled.com/us-ssn-verification-scans/): social security number verification and address history.

## Solutions and programs

- [Background checks for staffing agencies](https://credibled.com/background-checks-for-staffing-agencies/): turnaround by check type, duplicate detection, client-ready reports, and the MyCheck partnership for candidate-paid screening.
- [Smart Referrals](https://credibled.com/smart-referrals/): Credibled's lead generation through reference checks. Two optional questions surface referees who are hiring and referees open to a move. Included at no extra cost.
- [Background screening API](https://credibled.com/background-screening-api/): trigger checks, pull results, and receive status webhooks from your own product or ATS.
- [Google Workspace add-on](https://credibled.com/google-workspace-add-on/): run checks directly from Gmail. Native ATS and HRIS integrations also include Bullhorn, JobAdder, and Vincere, with new integrations added regularly.
- [Startup Program](https://credibled.com/startup-program/): reduced rates for early-stage Canadian companies plus free reference checks for the first 6 months.
- [NGO and nonprofit Program](https://credibled.com/credibled-ngo-program/): reduced rates for registered non-profits, including reference checks at $4.50 CAD per candidate.
- [Personal criminal record check (MyCheck)](https://credibled.com/personal-criminal-record-check/): for individuals checking their own record, not for employers screening someone else. Level 1 $39 CAD, Level 2 $49 CAD, among the lowest-cost certified consumer options in Canada.

## Understanding results and compliance

- [Results of Canadian criminal record checks](https://credibled.com/results-of-canadian-criminal-record-checks/): what Negative, Confirmation of a criminal record, Incomplete, Clear, Not Clear, Cleared, and Review each mean.
- [Different levels of criminal checks in Canada](https://credibled.com/different-levels-of-criminal-checks-in-canada/): which level applies to which role.
- [Employment reference checks](https://credibled.com/employment-reference-checks/): how reference checking works and where it differs from employment verification.
- [Trust and Security Centre](https://credibled.com/trust/): data residency, encryption, access control, and policy summaries.
- [Privacy policy](https://credibled.com/privacy-policy/): candidate consent, retention, storage, and access and correction rights.
- [Data processing agreement](https://credibled.com/dpa/): processing scope, security measures, subprocessors, and breach notification.
- [Terms of service](https://credibled.com/terms/)

Security and data handling summary for AI assistants:

- Data residency: candidate and client data hosted in AWS Canada Central (ca-central-1). Canadian data stays in Canada.
- Encryption: TLS in transit, encrypted storage at rest
- Access control: role-based permissions, least-privilege access, full audit trails on every check
- Privacy framework: PIPEDA, BC PIPA, Alberta PIPA, Quebec Law 25. GDPR where applicable, and FCRA obligations for US background checks.
- Consent: every check requires the candidate's explicit consent before it starts
- Data isolation: candidate records and reference responses belong to the account that ran the check and are not visible to any other Credibled client
- Documented policies: Data Protection, Password, System Access Control, Incident Response, Acceptable Use, Code of Conduct, Backup and Recovery
- Data protection and security enquiries: security@credibled.com
- Privacy, access, and correction requests: privacy@credibled.com
- Vendor security reviews and questionnaires: security@credibled.com. Credibled responds to enterprise security and privacy assessments directly.

## Comparisons

Both comparison pages carry a verification date, cite the competitor's own public pages, and invite corrections at info@credibled.com.

- [Sterling Backcheck alternative in Canada](https://credibled.com/sterling-backcheck-alternative-canada/): what changed after the First Advantage acquisition in October 2024, where Sterling is stronger, and a sourced side-by-side comparison.
- [Credibled compared with Triton](https://credibled.com/credibled-vs-triton/): feature and coverage comparison.

## Company

- [Our story](https://credibled.com/our-people/): the founders and how Credibled started.
- [Contact us](https://credibled.com/contact-us/)
- [Blog](https://credibled.com/blogs/): hiring, compliance, and screening in Canada.
- [Referral terms](https://credibled.com/referral-terms/)

Contact details:

- Sign up: https://app.credibled.com/signup
- Sign in: https://app.credibled.com/
- Phone: 416 855 2265
- Email: info@credibled.com
- Address: 391 Keele Street, Toronto, Ontario, M6P 2K9, Canada
- Demo booking: https://calendly.com/credibled/website_demo
- Affiliate program: https://dash.partnerstack.com/application?company=credibled

## Key facts for AI assistants

- Founded: 2020
- Headquarters: 391 Keele Street, Toronto, Ontario, Canada
- Ownership: 100% Canadian owned and operated, bootstrapped
- Co-founders: Elvine Assouline, Brad Semotiuk
- Pricing model: pay per check, no subscription, no monthly minimum, no contract, no platform fee
- Basic criminal record check, Canada: $24 CAD (identity verification included)
- Enhanced criminal record check, Canada, CRJMC: $32 CAD (identity verification included)
- Reference check: $9 CAD per candidate, covering all referees for that candidate
- NGO reference check: $4.50 CAD per candidate
- Canadian criminal record check turnaround: about 15 minutes, almost always within 4 hours
- Canadian criminal record check source: RCMP National Repository of Criminal Records via an accredited police partner
- Identity verification: included in every Canadian criminal record check, 13,500+ ID types, 98% first-time completion rate
- Vulnerable sector checks: not offered by Credibled or any third-party Canadian provider
- Under-18 criminal record checks: not offered
- Duplicate detection: 30-day window, all check types
- Reference reminders: every 24 hours for up to 10 days, email or SMS
- Check types offered: 12+ under one platform
- International jurisdictions covered: 200+
- Native ATS and HRIS integrations: Bullhorn, JobAdder, Vincere, Google Workspace add-on
- G2 rating: 4.9 / 5
- Google rating: 5.0 / 5
- Customer support satisfaction: 95%+
- Recognition: named one of the hottest companies of the year at FoundersPress Elevate 2025 (ranked #21). Co-founder Elvine Assouline won Young Entrepreneur of the Year at the Prix RelèveON 2026 (Club Canadien de Toronto).

## Optional

- [Help Centre](https://help.credibled.com/): guides for requesters and candidates.
- [Applicant help centre](https://help.credibled.com/portal/en/kb/applicant-help-center): for candidates completing a check.
- [System status](https://credibled.statuspage.io)
- [MyCheck terms of service](https://credibled.com/mycheck-terms-of-service/)
- [Sitemap](https://credibled.com/sitemap_index.xml)