docs.wonderchat.io

# Wonderchat Documentation

## Wonderchat Documentation

- [Welcome to Wonderchat](https://docs.wonderchat.io/readme.md)
- [Our Features](https://docs.wonderchat.io/overview/our-features.md)
- [Content Overview](https://docs.wonderchat.io/overview/content-overview.md): Explore our comprehensive guides and resources to help you set up, integrate, and optimize your Wonderchat experience.
- [Chatbot Configuration](https://docs.wonderchat.io/setup-guides/setting-up-your-chatbot.md)
- [Creating Your First Chatbot](https://docs.wonderchat.io/setup-guides/setting-up-your-chatbot/creating-your-first-chatbot.md): How to set up your first chatbot in 5 minutes.
- [Spontaneous Greeting Message](https://docs.wonderchat.io/setup-guides/setting-up-your-chatbot/how-to-set-up-a-spontaneous-greeting-message.md): Quick Guide on How to Set Up Spontaneous Greeting Messages
- [Dynamic Greeting](https://docs.wonderchat.io/setup-guides/setting-up-your-chatbot/how-to-set-up-dynamic-greeting.md): Guide on How to Enable Dynamic Greetings Based on Page Content
- [Automatic Chatlog Tags](https://docs.wonderchat.io/setup-guides/setting-up-your-chatbot/how-to-set-up-automatic-chatlog-tags.md): Guide on How to Set Up Automatic Chatlog Tags for Better Organization
- [Chatbot Rules](https://docs.wonderchat.io/setup-guides/setting-up-your-chatbot/how-to-set-up-chatbot-rules.md): Guide on How to Set Up General Rules and Search Rules for Your Chatbot
- [Multi-lingual Chatbots](https://docs.wonderchat.io/setup-guides/setting-up-your-chatbot/setting-up-multi-lingual-chatbots.md): A quick guide on setting up multilingual chatbots if you have multilingual websit.
- [Source Citations Options](https://docs.wonderchat.io/setup-guides/setting-up-your-chatbot/how-to-pick-between-source-citations-options-for-your-chatbot.md): How to pick between chatbot source citations.
- [Ignore URLs from your site](https://docs.wonderchat.io/setup-guides/setting-up-your-chatbot/ignore-urls-from-your-site.md)
- [Add Suggested Questions to your Chatbot](https://docs.wonderchat.io/setup-guides/setting-up-your-chatbot/add-suggested-questions-to-your-chatbot.md): Guide to Set Up Quick Questions for your Chatbot
- [Preset Messages](https://docs.wonderchat.io/setup-guides/setting-up-your-chatbot/how-to-set-up-preset-messages.md): Guide to Set Up Preset Messages for your Chatbot
- [Selecting Between AI models for your chatbots](https://docs.wonderchat.io/setup-guides/setting-up-your-chatbot/selecting-between-ai-models-for-your-chatbots.md): A guide to decide how you can select the best AI model out of the 10 different AI model selections to power your AI chatbot.
- [Private Sites Crawling](https://docs.wonderchat.io/setup-guides/setting-up-your-chatbot/how-to-crawl-and-update-private-sites.md): A Guide on How to Crawl Password Protected Webpages
- [Notification Settings](https://docs.wonderchat.io/setup-guides/setting-up-your-chatbot/how-to-customize-your-notification-settings-for-your-chatbot.md): Quick Guide on How to Customize your Notification Settings for your Chatbot.
- [Training your Chatbot](https://docs.wonderchat.io/setup-guides/training-your-chatbot.md)
- [Managing Webpages and Websites](https://docs.wonderchat.io/setup-guides/training-your-chatbot/how-to-add-or-delete-webpages-or-websites-from-your-chatbot.md): Quick Guide on How to Add or Delete Webpages from your Chatbot
- [Website Re-Crawling](https://docs.wonderchat.io/setup-guides/training-your-chatbot/how-to-manually-update-your-chatbot-website-link-for-re-crawling.md): Guide on How to Manually Update Website Links for Re-Crawling
- [Multiple Data Sources](https://docs.wonderchat.io/setup-guides/training-your-chatbot/how-to-use-pdf-and-website-links-simultaneously-as-data-sources-for-your-chatbot.md): Guide on How to Use Uploaded Files and Website Links Simultaneously as Data Sources for your Chatbot.
- [Checking and restoring previous data source version](https://docs.wonderchat.io/setup-guides/training-your-chatbot/checking-and-restoring-previous-data-source-version.md): Wonderchat automatically stores a version history of your chatbot’s data, so you can revisit past states, compare changes, or roll back to a previous version if needed.
- [Video and Audio Files](https://docs.wonderchat.io/setup-guides/training-your-chatbot/how-to-upload-videos-and-audio-files-into-wonderchat.md): Learn how to easily upload video and audio files to Wonderchat and enhance your chatbot with multimedia content.
- [Managing Uploaded Files](https://docs.wonderchat.io/setup-guides/training-your-chatbot/how-to-add-or-delete-pdfs-from-your-chatbot.md)
- [Training on Custom Instructions and Q\&As](https://docs.wonderchat.io/setup-guides/training-your-chatbot/training-on-custom-instructions-and-q-and-as.md): How to train your AI chatbot on raw text and Q\&A information.
- [How to Train Your Chatbot Using Zendesk Tickets & Knowledge Base](https://docs.wonderchat.io/setup-guides/training-your-chatbot/how-to-train-your-chatbot-using-zendesk-tickets-and-knowledge-base.md)
- [How to Train Your Chatbot Using Freshdesk Tickets & Knowledge Base](https://docs.wonderchat.io/setup-guides/training-your-chatbot/how-to-train-your-chatbot-using-freshdesk-tickets-and-knowledge-base.md)
- [Writing Support Documentation for AI Chatbots](https://docs.wonderchat.io/setup-guides/training-your-chatbot/writing-support-documentation-for-ai-chatbots.md): Guide on How to Write Clear and Concise Support Documentation for AI Chatbots
- [Adding your Chatbot to your website](https://docs.wonderchat.io/setup-guides/adding-your-chatbot-to-your-website.md)
- [Chat Widget Embedding](https://docs.wonderchat.io/setup-guides/adding-your-chatbot-to-your-website/how-to-embed-a-chat-widget.md): A Guide on How to Embed a Chat Widget on your Website.
- [Chat Screen Embedding](https://docs.wonderchat.io/setup-guides/adding-your-chatbot-to-your-website/how-to-embed-a-chat-screen.md): A Guide on How to Embed a Chat Screen on your Website.
- [Dynamic Chatbot Configuration](https://docs.wonderchat.io/setup-guides/adding-your-chatbot-to-your-website/dynamic-chatbot-configuration.md): How to dynamically configure different chatbots based on page URL
- [Advanced Widget Parameters](https://docs.wonderchat.io/setup-guides/adding-your-chatbot-to-your-website/advanced-widget-parameters.md)
- [Identity Verification](https://docs.wonderchat.io/setup-guides/adding-your-chatbot-to-your-website/identity-verification.md)
- [Embedding for Wix](https://docs.wonderchat.io/setup-guides/adding-your-chatbot-to-your-website/embedding-for-wix.md): A Guide on How to Embed Chatbot Widget for Wix users.
- [Embedding for Shopify](https://docs.wonderchat.io/setup-guides/adding-your-chatbot-to-your-website/embedding-for-shopify.md): A Guide on How to Embed Chatbot Widget for Shopify users.
- [Embedding for WordPress](https://docs.wonderchat.io/setup-guides/adding-your-chatbot-to-your-website/embedding-for-wordpress.md): A Guide on How to Embed Chat Widget for WordPress Users.
- [Embedding for Drupal](https://docs.wonderchat.io/setup-guides/adding-your-chatbot-to-your-website/embedding-for-drupal.md): A Guide on How to Embed Chat Widget for Drupal Users.
- [Embedding for Framer](https://docs.wonderchat.io/setup-guides/adding-your-chatbot-to-your-website/embedding-for-framer.md)
- [Embedding for Webflow](https://docs.wonderchat.io/setup-guides/adding-your-chatbot-to-your-website/embedding-for-webflow.md): A Guide on How to Embed Chat Widget for Webflow Users.
- [Correcting your Chatbot](https://docs.wonderchat.io/setup-guides/correcting-your-chatbot.md)
- [Review your Chatbot](https://docs.wonderchat.io/setup-guides/correcting-your-chatbot/review-your-chatbot.md)
- [How to Review your Chatbot](https://docs.wonderchat.io/setup-guides/correcting-your-chatbot/how-to-review-your-chatbot.md)
- [Chatbot Corrections](https://docs.wonderchat.io/setup-guides/correcting-your-chatbot/how-to-set-up-chatbot-corrections.md): A Guide on How to Set Up Chatbot Corrections.
- [Pending Corrections](https://docs.wonderchat.io/setup-guides/correcting-your-chatbot/how-to-resolve-pending-corrections.md): A Guide on How to Resolve Pending Corrections.
- [Export and Import Corrections](https://docs.wonderchat.io/setup-guides/correcting-your-chatbot/export-and-import-corrections.md): Learn how to use the Export and Import Correction features in Wonderchat to manage your chatbot corrections efficiently.
- [Styling your Chatbot](https://docs.wonderchat.io/setup-guides/styling-your-chatbot.md)
- [How to use Homepage Widget Feature](https://docs.wonderchat.io/setup-guides/styling-your-chatbot/how-to-use-homepage-widget-feature.md): The Widget Homepage allows you to show a branded landing screen when users open your chat widget. It improves the experience by displaying a welcome message, system status, announcements.
- [Chat Widget Size](https://docs.wonderchat.io/setup-guides/styling-your-chatbot/how-to-adjust-chat-widget-size.md): Quick Guide on How to Adjust Chat Widget Sizes.
- [Customizing Your Chatbot's Style and Color](https://docs.wonderchat.io/setup-guides/styling-your-chatbot/customizing-your-chatbots-style-and-color.md): A Guide on How to Customize and Style your Chatbot.
- [Using Custom CSS to style your chatbot](https://docs.wonderchat.io/setup-guides/styling-your-chatbot/using-custom-css-to-style-your-chatbot.md)
- [Human Handover for your Chatbots](https://docs.wonderchat.io/setup-guides/human-handover-for-your-chatbots.md)
- [AI Chatbot Handover to Human Support via Email](https://docs.wonderchat.io/setup-guides/human-handover-for-your-chatbots/ai-chatbot-handover-to-human-support-via-email.md): A Guide on How to Handover AI Chatbot Conversations to Human Support via Email
- [Live Chat Setup](https://docs.wonderchat.io/setup-guides/human-handover-for-your-chatbots/how-to-set-up-live-chat-within-wonderchat.md): A Guide on Setting Up Live Chat for your Chatbot.
- [Collecting Leads with your Chatbot](https://docs.wonderchat.io/setup-guides/collecting-leads-with-your-chatbot.md)
- [Lead Generation Sequences](https://docs.wonderchat.io/setup-guides/collecting-leads-with-your-chatbot/how-to-set-up-leads-generation-sequences.md): A Guide on Using Your AI Agent to Create Lead-Generating Sequences.
- [Collecting Contact Information](https://docs.wonderchat.io/setup-guides/collecting-leads-with-your-chatbot/how-to-collect-user-names-emails-and-phone-numbers-from-users.md): A Guide on How to Collect User Names, Emails, and Phone Numbers From Users.
- [Turning on email notifications for every new lead collected](https://docs.wonderchat.io/setup-guides/collecting-leads-with-your-chatbot/turning-on-email-notifications-for-every-new-lead-collected.md): A Guide on How to Turn On Email Notifications for New Leads.
- [\[Enterprise\] Chat Routing by Topic](https://docs.wonderchat.io/setup-guides/collecting-leads-with-your-chatbot/for-enterprise-users-how-to-route-chats-by-topic-to-sales-representatives.md): Guide on Setting Up Email Notifications from your Chatbot to your Sales Team.
- [Sharing your Chatbot](https://docs.wonderchat.io/setup-guides/sharing-your-chatbot.md)
- [Public Chatbot Sharing](https://docs.wonderchat.io/setup-guides/sharing-your-chatbot/how-to-share-your-chatbot-publicly.md): A Quick Guide on How to Share your Chatbot Publicly.
- [Create a Team](https://docs.wonderchat.io/setup-guides/sharing-your-chatbot/how-to-create-and-manage-teams.md): A comprehensive guide on creating and managing teams in Wonderchat for collaborative chatbot management.
- [Delete Team Member from Chatbot](https://docs.wonderchat.io/setup-guides/sharing-your-chatbot/delete-team-member-from-chatbot.md): Collaborate with your team by inviting members to help manage and improve your chatbot. You can control who has access and what they’re allowed to do.
- [Adding Team Members](https://docs.wonderchat.io/setup-guides/sharing-your-chatbot/how-to-add-team-members-to-wonderchat.md): A Guide on How to Add Team Members to Wonderchat.
- [Using Chatbot Tools](https://docs.wonderchat.io/setup-guides/using-chatbot-tools.md): A guide on how to set-up Tools for your Wonderchat Bot
- [Set-up Custom Chatbot Tools](https://docs.wonderchat.io/setup-guides/using-chatbot-tools/set-up-custom-chatbot-tools.md): WonderChat Tools allows you to create custom Tools that enable your AI chatbot to interact with external APIs, making it more dynamic and versatile.
- [Set-up Pre-defined Chatbot Actions](https://docs.wonderchat.io/setup-guides/using-chatbot-tools/set-up-pre-defined-chatbot-actions.md)
- [Set-up MCP Connector](https://docs.wonderchat.io/setup-guides/using-chatbot-tools/set-up-mcp-connector.md): Connect your Wonderchat chatbot to a remote MCP (Model Context Protocol) server so it can call that server's tools mid-conversation.
- [Adding Chatbot Workflows](https://docs.wonderchat.io/setup-guides/adding-chatbot-workflows.md): A guide on how to set-up Workflows for your Wonderchat Bot
- [Set-up Chatbot Workflows](https://docs.wonderchat.io/setup-guides/adding-chatbot-workflows/set-up-chatbot-workflows.md): In this page, we will show how you can set-up your own workflow for your chatbot. For this example, we will be setting up a simple "Recommend clothes" workflow.
- [AI Model Evaluation Tools](https://docs.wonderchat.io/setup-guides/adding-chatbot-workflows-1.md): A guide on how to use our evaluation playground to test the results of your chatbot.
- [How to Use the Single-Prompt Evaluation Feature](https://docs.wonderchat.io/setup-guides/adding-chatbot-workflows-1/how-to-use-the-single-prompt-evaluation-feature.md): How to find out which is the best AI model to build your AI agents on.
- [How to Use the Multi‑Prompt Evaluation Feature](https://docs.wonderchat.io/setup-guides/adding-chatbot-workflows-1/how-to-use-the-multi-prompt-evaluation-feature.md)
- [Wonderchat Message Credits – Complete Guide](https://docs.wonderchat.io/setup-guides/wonderchat-message-credits-complete-guide.md)
- [Inbox (Helpdesk)](https://docs.wonderchat.io/setup-guides/inbox-feature.md): One shared inbox for every conversation your AI agent hands to your team: support emails, handover tickets and live chats, with AI-drafted replies and actions your team approves.
- [QA Agent Review](https://docs.wonderchat.io/setup-guides/qa-agent-review.md): An AI QA agent that automatically reviews every chatbot conversation and shows you exactly how to make your chatbot smarter.
- [Resolution Rate & Satisfaction (CSAT)](https://docs.wonderchat.io/setup-guides/understanding-resolution-rate-and-satisfaction.md): How Wonderchat calculates your two headline conversation metrics — Resolution Rate and Satisfaction (CSAT).
- [Analytics](https://docs.wonderchat.io/setup-guides/analytics.md): The Analytics page provides detailed insights into your chatbot's performance, customer interactions, response quality, and user engagement.
- [Active Campaign](https://docs.wonderchat.io/integration-guides/active-campaign.md): How to Integrate your Active Campaign account with Wonderchat.
- [Meeting Scheduler](https://docs.wonderchat.io/integration-guides/meeting-scheduler.md): Guide on Integrating Wonderchat with Calendly, HubSpot Meetings, Cal.com, or any other meeting scheduling provider
- [Confluence](https://docs.wonderchat.io/integration-guides/confluence.md)
- [Eloqua](https://docs.wonderchat.io/integration-guides/eloqua.md): Guide on Integrating Wonderchat with Eloqua
- [Email (Gmail, Outlook, IMAP)](https://docs.wonderchat.io/integration-guides/email.md): Connect your support mailbox (Gmail, Outlook, iCloud or IMAP) or use a Wonderchat address, so every customer email becomes a ticket in the Inbox with an AI-drafted or AI-sent reply.
- [Freshdesk](https://docs.wonderchat.io/integration-guides/freshdesk.md): Guide on How to Integrate Wonderchat with Freshdesk.
- [HubSpot](https://docs.wonderchat.io/integration-guides/hubspot.md): Guide on Integrating Wonderchat with HubSpot
- [Adding Wonderchat Tags to HubSpot](https://docs.wonderchat.io/integration-guides/hubspot/adding-wonderchat-tags-to-hubspot.md): Guide on Adding Wonderchat-HubSpot Tags
- [Shopify](https://docs.wonderchat.io/integration-guides/shopify.md): A Detailed Guide on How to Integrate Wonderchat with Shopify.
- [Slack](https://docs.wonderchat.io/integration-guides/slack.md): Guide on How to Integrate Wonderchat with Slack.
- [Slack (via Zapier)](https://docs.wonderchat.io/integration-guides/slack/slack-via-zapier.md): Guide on How to Integrate Wonderchat with Slack via Zapier.
- [Twilio](https://docs.wonderchat.io/integration-guides/twilio.md): Guide on How to Set Up Twilio-Wonderchat Live Chat SMS Triggers.
- [Telegram](https://docs.wonderchat.io/integration-guides/telegram.md)
- [WhatsApp](https://docs.wonderchat.io/integration-guides/whatsapp.md): Guide on Integrating Wonderchat with WhatsApp
- [Zapier App](https://docs.wonderchat.io/integration-guides/zapier-app.md): How to Integrate Wonderchat with Zapier.
- [Zendesk](https://docs.wonderchat.io/integration-guides/zendesk.md): Guide on How to Integrate Wonderchat with Zendesk.
- [Google Drive](https://docs.wonderchat.io/integration-guides/google-drive.md): Guide on How to Integrate Wonderchat with Google Drive
- [Microsoft Sharepoint](https://docs.wonderchat.io/integration-guides/microsoft-sharepoint.md): Guide on How to Integrate Wonderchat with Microsoft Sharepoint
- [Microsoft Teams](https://docs.wonderchat.io/integration-guides/microsoft-teams.md): How to bring your Wonderchat AI chatbot into Microsoft Teams channels.
- [Facebook Messenger](https://docs.wonderchat.io/integration-guides/facebook-messenger.md): How to set up Wonderchat to reply to your questions on Facebook Messenger
- [Discord](https://docs.wonderchat.io/integration-guides/discord.md): How to set up Wonderchat to reply to your community on Discord channels
- [Instagram](https://docs.wonderchat.io/integration-guides/instagram.md): How to set up Wonderchat to reply to your questions on Instagram
- [Phone Calls](https://docs.wonderchat.io/integration-guides/phone-calls.md): How to set up Wonderchat to handle phone calls with AI voice assistant
- [API Overview](https://docs.wonderchat.io/api-reference/api-reference.md)
- [Chat with Chatbot](https://docs.wonderchat.io/api-reference/chat.md)
- [Update Chat Feedback](https://docs.wonderchat.io/api-reference/update-chat-feedback.md)
- [Update Message Feedback](https://docs.wonderchat.io/api-reference/update-message-feedback.md)
- [Manage Pages](https://docs.wonderchat.io/api-reference/pages.md)
- [Export Chatlogs](https://docs.wonderchat.io/api-reference/export-chatlogs.md)
- [Manage Tags](https://docs.wonderchat.io/api-reference/tags.md)
- [Get Messages](https://docs.wonderchat.io/api-reference/messages.md)
- [Update Chatlog Info](https://docs.wonderchat.io/api-reference/update-chatlog-info.md)
- [Client SDK](https://docs.wonderchat.io/api-reference/client-sdk.md): Client-side SDK functions for controlling the Wonderchat widget
- [Webhooks](https://docs.wonderchat.io/api-reference/webhooks.md)
- [Chatbot Technical FAQ](https://docs.wonderchat.io/faq/chatbot-technical-faq.md)
- [Excluding VAT/GST at Checkout](https://docs.wonderchat.io/faq/how-to-exclude-vat-gst-charge-at-checkout.md): Guide on Excluding VAT/GST Charge at Checkout.
- [VAT/GST Tax Refund](https://docs.wonderchat.io/faq/how-to-exclude-vat-gst-charge-after-checkout-via-tax-refund.md): Guide on Excluding VAT/GST Charge after Checkout via Tax Refund.
- [Applying Promo Codes](https://docs.wonderchat.io/faq/how-to-apply-a-promo-code-at-checkout.md): Step-by-Step Guide to Applying a Promo Code
- [Upgrading Wonderchat Subscription](https://docs.wonderchat.io/faq/upgrading-wonderchat-subscription.md)